Job Detail: web id: 953, Job Ref: P009965

Operational Controller

Type: Permanent

Hours: Full Time

Salary: n/a

WE have a fantastic opportunity for a driven individual to provide front office support and operations oversight for our client's investment business and to ensure timely production of deliverables, efficient resolution of issues and effective operational controls.

Responsibilities:

• Understand and be able to trouble-shoot across the end-to-end operating models with “service providers”
• Perform transactional processing including Corporate Actions, Trades, Dividends, Payments, Prices, and Fees across all platforms.
• Monitor transaction status and reconciliation reports. Ensure that exceptions are dealt with swiftly, within the agreed service standards.
• Provide the required support for client cash inflows and outflows.
• Respond effectively to queries from portfolio managers and dealers.
• Respond effectively to queries from service providers and other external parties (e.g. custodians, banks, fund administrators/transfer agents).
• Respond effectively to queries from internal parties (e.g. Finance, Performance, and Risk & Compliance).
• Review client reports and work with the relevant service providers and portfolio manager to ensure highest quality output and delivery to clients.
• Run and distribute reports for external/internal use and tax/regulatory purposes as required.
• Review service metric reports from TMI service providers and perform oversight control duties.
• Record all issues raised with service providers and track progress through to resolution.
• Support the new client take-on process including documentation, system set-up and web access.
• Maintain and update compliance rules in relevant systems (including Eze Castle and Financial Simplicity systems).
• Cross train to be able to provide back-up support for Deputy Head of Operational Control.

Relevant experience

Minimum 5 years in fund administration or investment administration ideally with supervisory and client service experience.
Experience in dealing with 3rd party service providers.

Job Sector / Roles

No Sector has been assigned for this job...

Desirable Qualifications

No qualifications have been assigned for this job...

Interested? Contact Us!

Phone: (01624) 620297

Email mail@miracles.co.im

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